Privacy Policy

Last Updated: August 20, 2025

1. Introduction

NanoRhino values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection regulations.

2. Disclaimer — No Medical Advice

For Educational and Informational Purposes Only

NanoRhino provides health, nutrition, and wellness education. We do not offer medical advice, medical nutrition therapy, or personalized treatment plans.

Not a Substitute for Professional Advice

You should consult qualified healthcare professionals for any health-related questions. Do not rely on NanoRhino's content as a substitute for professional medical guidance.

Use at Your Own Risk

The company disclaims responsibility for any consequences resulting from reliance on information provided through the service.

No Doctor–Patient Relationship

Using NanoRhino does not establish any professional-patient or doctor-patient relationship.

3. Scope of This Privacy Notice

This Privacy Notice applies to information collected through:

  • Our mobile application
  • Our website and linked online platforms
  • Electronic communications (emails, text messages)

This notice does not cover third-party websites or services that may be linked from our platforms.

4. Information We Collect

Personal Information

Name, gender, age/date of birth, and email address.

Health & Fitness Data

Height, weight, calorie records, activity data, dietary preferences, wellness goals, and photos.

Usage & Technical Data

Device type, operating system, IP address, feature usage, session duration, and crash logs.

Voice & Interaction Data

Recordings or transcriptions processed locally or via service providers.

Payment & Subscription Data

Subscription status, payment confirmations, and metadata processed through platform providers.

5. How We Use Your Information

  • Provide and personalize our Services
  • Track your progress toward your goals
  • Send service updates and reminders
  • Analyze anonymized data to improve our products
  • Fix bugs and maintain performance
  • Comply with legal obligations

You can opt out of promotional emails at any time.

6. Data Sharing

We do not sell or rent your personal data. We may share limited information with:

Service Providers

Firebase, Meta SDK, OpenAI, and similar partners who help us operate our services.

Analytics & Advertising

Third-party SDKs for usage measurement. We do not engage in user-level ad tracking.

Legal Requirements

When mandated by law, regulation, or court order.

Business Transfers

In the event of an acquisition, merger, or reorganization.

All third-party providers are contractually obligated to comply with applicable privacy laws.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Data Security

We implement reasonable safeguards to protect your information against unauthorized access, loss, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights under the GDPR, CCPA, or other data protection laws, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Opt-out of communications

10. Cookies & Tracking

We use cookies and similar technologies to improve your experience, analyze traffic, and deliver personalized content.

11. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in the EU). We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us for deletion.

12. Changes to This Notice

We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notification.

13. International Data Transfers

Your data may be processed and stored internationally. Where required, we implement appropriate safeguards to protect your information during transfer.

14. Contact Information

If you have questions about this Privacy Policy, please contact us:

Email: support@nanorhino.com

Address: 1211 Caroline St Unit 1000, Houston, TX 77046, United States

© 2026 Link Heart Limited. All rights reserved.